Contact
Contact Us
Got a question about your order, need help choosing a watch, or just want to get in touch? We're here for you.
📧 Email Us
The best way to reach us is by email:
We aim to respond to all enquiries within 24–48 hours, Monday to Friday.
Before You Get In Touch
You might find a quick answer in one of these pages:
- Shipping Policy — delivery times, free UK shipping info
- Refund & Returns Policy — how to return an item or request a refund
- About Voltex — who we are and what we stand for
Order Issues
If you're contacting us about an order, please include the following in your email to help us resolve things faster:
- Your order number
- The email address used to place the order
- A brief description of the issue
- Any relevant photos (for damaged items)
We take every message seriously and will always do our best to make things right. — The Voltex Team